Real estate management: gathering expertise daily since 1872 to serve our clients.

OUR DAILY FOCUS

To optimise the returns on your property over time is our daily focus. At Pilet & Renaud, our real estate management specialists are responsible for a total stock of 1,200 buildings, representing a rental income of CHF 280 million CHF. We bring you specialist expertise, tailored advice and meticulous care through a relationship based on trust, transparency and communication.

OUR SERVICES

We manage a very varied range of properties, from subsidised and unsubsidised rental units to high-end residential properties and commercial and industrial buildings, all for a demanding client base.
Our approach to real estate management has two goals in mind: enabling you to measure our performance whenever you wish to do so and bringing you the best possible return on your property over time.

A COMPANY WITH PROPERTY OWNER'S INTERESTS AT HEART 

Modern-day real estate management calls for an ever-wider range of expertise and increasingly specialist skills. That’s why we take care of all aspects of your property, from rental and technical oversight to administrative and financial concerns. The teams working for you are made up of specialists in a variety of disciplines with extensive experience of all aspects of wealth management.

PORTFOLIO MANAGERS

We promise to build a unique, exclusive and lasting relationship with you so that we can manage your interests in the best possible way. Your personal manager, who will be in charge of your portfolio, will draw on the expertise of specialists in a range of areas, such as finance, business, law, residential real estate, architecture and marketing. A member of the management team will also be available to speak to you about whatever aspects of your portfolio you wish to discuss at any time. 
Regular technical, business and financial reviews will grant you clear insights into your returns whenever you wish and help you to manage your wealth in a meticulous and well thought out way.

A PRAGMATIC AND EFFECTIVE LEGAL DEPARTMENT 

Our primary goal is to think ahead to avoid litigation, and we believe in keeping communication open to achieve this. We suggest solutions to our landlords while also listening to our tenants.

Our role is to represent or support our landlords in their dealings with the legal authorities (the Conciliation Commission for Rents and Leases and the Rents and Leases Tribunal).

We also take care of debt recovery, lease termination, evacuation procedures, payment claims, civil actions and bankruptcy procedures.

WE RESPOND QUICKLY AND EFFICIENTLY TO TENANTS' NEEDS USING THE LATEST DIGITAL TOOLS

Quick responses and ongoing care are key parts of our services to tenants. At Pilet & Renaud, we have a customer services department dedicated solely to tenants. This team brings together all the skills required in real estate, and its mission is to respond to tenants’ needs quickly and ensure that each case is followed through to the end. Tenants also have access to two powerful online tools for completing admin and submitting requests:

• Our online forum is a key tool for anticipating and answering the most frequently asked questions 24/7.
   
• Our secure tenants’ portal means that all the information about individuals’ rental agreements is only a click away and enables requests to be dealt with swiftly.